Customer Service Advisor ‑ Dutch Speaking ‑ Marrakech
ConcentrixVerified company
Marrakech, Morocco
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Marrakech, Morocco
About the role
Dutch-speaking customer service role in Marrakech handling incoming customer questions by phone, email, or chat and resolving complaints. It offers language and performance bonuses, health insurance, transport, and possible telework after onboarding.
What you'll do
- Answer customer questions by phone, email, or chat
- Identify and handle requests or complaints
- Offer personalised solutions to build loyalty
- Share customer feedback to improve services
What you'll need
- Perfect command of Dutch, written and spoken
- Excellent communication skills
- Organised and autonomous
- Positive attitude
- Proficient with digital tools
- Curious about new technologies
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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