Associate, Sales Development ‑ Bilingual (Remote)

A remote B2B sales development role focused on inbound and outbound prospecting, cold calling and moving leads through the sales funnel. It requires C1 Spanish and English plus 3+ years of B2B sales or account management experience, and is based in Costa Rica.

• Manage inbound and outbound sales motions via phone, email, video and social media
• Identify business objectives and maximize customer value
• Document prospect and customer interactions in Salesforce
• Move prospects through the sales funnel
• Transition qualified leads to the onboarding team
• Report daily, monthly and quarterly sales metrics
• Follow response-time SLAs and sales cadences
• Share best practices with colleagues

• 5+ years overall professional experience
• 3+ years B2B sales, consultative sales or account management
• Cold calling and lead generation experience
• C1 fluency in Spanish and English
• High school diploma minimum
• Salesforce or similar CRM experience
• Strong time-management and independent work skills
• Comfortable with phone and Zoom

Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.