Online Sport Support Consultant with Czech ‑ Bratislava

This is an on-site customer support role in Bratislava, Slovakia, handling Czech-language calls, chat, email and social media for a sports platform. It offers full-time rotational shifts, a base salary of €1,500 per month plus a performance bonus, and fully paid initial training.

• Handle incoming calls, live chat, email and social media
• Resolve account setup and verification questions
• Help with sign-in problems and financial matters
• Guide customers on navigating the platform
• Resolve technical issues
• Respond to complaints and comments
• Build customer relationships
• Provide feedback to optimize internal processes

• Native Czech fluency
• Good written and verbal English
• Excellent communication skills
• Interest in sports
• Good typing and computer skills
• High school diploma or equivalent
• Customer service experience is an advantage, not required
• Availability for rotational 24x7, night, 12-hour or 7.5-hour shift patterns

Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.