Taking applicationsVoice Support·Posted 14h ago
New Partner Experience Advisor ‑ Mandarin Speaking
DeliverooVerified company
Remote
Pay
$18–$21.5/hr
Job type
Full-time · On-site
Hours
Flexible
Location
Specific countries
EnglishMandarinEntry level
About the role
A partner experience advisor role supporting newly signed restaurants during their first two months on the platform, using outbound calls and growth coaching. It requires fluent English and Mandarin and is a Manchester-based hybrid role with a £27,700 base salary plus bonus.
What you'll do
- Lead relationships with newly signed restaurants
- Educate partners on menus and advertising tools
- Coordinate with internal teams such as photography
- Manage outbound calls to resolve partner issues
- Handle administrative tasks for restaurant partners
What you'll need
- Fluent in English and Mandarin
- Strong phone communication
- Target-driven mindset
- Microsoft software literacy
- Salesforce knowledge desirable
- Emotional intelligence
- Organizational skills
- Account management, sales, or customer service experience desirable
Skills
EnglishMandarinCommunicationOutbound callsAccount managementSalesforceMicrosoft softwareOrganizational skills
Benefits
Performance bonusHybrid working after probationCareer growthInclusive cultureLearning and developmentVisible impact
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