Taking applicationsVoice Support·Posted 15h ago

Customer Service Specialist | Transportation App | Barueri

ConcentrixVerified company

Barueri, Brazil

Pay

$2/hr

Job type

Full-time · On-site

Hours

Flexible

Location

Barueri, Brazil

EnglishEntry level

About the role

On-site customer service role in Barueri, Brazil, handling voice, chat and email support for a transportation app. It offers pay of R$1,640.00 plus benefits such as medical/dental assistance, meal vouchers and career growth after three months.

What you'll do

  • Assist customers via voice, chat and email
  • Ensure excellent customer service
  • Create an incredible experience for every customer
  • Provide humanized service via chat, email and/or voice

What you'll need

  • Complete high school education
  • Experience in multichannel customer service (voice, chat and email)
  • Sales experience is a plus
  • Good typing and ability to work with simultaneous systems
  • Commitment to humanized service
  • On-site role in Barueri, Brazil

Skills

Multichannel customer serviceVoice supportChat supportEmail supportSalesTypingProblem-solvingCommunication

Benefits

Health insuranceMeal voucherLife insuranceDaycare allowanceEducation discountsCareer growthWellness programGame rooms and TV

About Concentrix

Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.

BPO / customer experience5,000+ employees
More about Concentrix

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