Taking applicationsVoice Support·Posted 15h ago

SP and FTZ ‑ Multiskill Customer Service ‑ Exclusive for Persons with Disabilities (PcD)

ConcentrixVerified company

Sao Paulo, 906 Barra Funda, Brazil

Pay

Not listed

Job type

Full-time · On-site

Hours

Flexible

Location

Sao Paulo, 906 Barra Funda, Brazil

PortugueseEntry level

About the role

Customer service role handling chat, email, and voice contacts for Concentrix in São Paulo, Brazil, under a CLT contract. It is exclusively for persons with disabilities and offers 24-hour shift operations with medical/dental care and career development benefits.

What you'll do

  • Provide customer service via chat, email, and/or voice
  • Resolve customer issues
  • Use multiple systems simultaneously
  • Deliver humanized service

What you'll need

  • Aged 18 or over
  • Completed high school
  • Familiarity with technology
  • Good typing skills
  • Ability to use simultaneous systems
  • Commitment to humanized service
  • Person with disability (PcD)

Skills

TypingUsing simultaneous systemsCommunicationProblem-solvingAttention to detailHumanized customer service

Benefits

Health insuranceLife insuranceChildcare/nanny assistanceCareer growthWellness programEducation discountsMeal/food vouchers (VA/VR)Game rooms and Netflix

About Concentrix

Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.

BPO / customer experience5,000+ employees
More about Concentrix

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