Educational Support Specialist (Spanish‑speaking)

This is a remote educational support role for a Philippines-based hire, combining family/student intake, instructor coordination, scheduling, progress tracking, and customer service. It requires bilingual English and Spanish communication plus prior virtual operations experience.

• Conduct intakes with families and students
• Coordinate instructors
• Track student progress
• Provide customer service
• Answer phones and manage business data
• Create and manage student and teacher schedules
• Monitor students’ academic progress
• Conduct conferences with partner program directors

• Bachelor’s Degree required
• 2-3 years progressive career growth
• Bilingual in English and Spanish
• Experience in a virtual operations and team environment
• Proficient in Microsoft Office and Google applications
• Ability to manage multiple responsibilities
• Ability to work independently
• Strong virtual communication skills