Taking applicationsVoice Support·Posted 6d ago
Customer Success Manager
Talent Sam
Remote
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
Worldwide
Open to people in the United States
EnglishMid level
About the role
This is a remote Customer Success Manager role focused on building client relationships, improving satisfaction, and driving product adoption. It stands out for its client-facing ownership, CRM work, and fully remote, independent work environment.
What you'll do
- Build strong client relationships
- Ensure customer satisfaction
- Drive product adoption
- Serve as primary point of contact for assigned accounts
- Proactively address customer needs
- Identify growth opportunities
- Collaborate with internal teams
- Support long-term customer success
What you'll need
- 2+ years as Customer Success Manager, Account Manager, Customer Experience Manager, or similar client-facing role
- Excellent verbal and written English communication
- Experience managing customer relationships and client satisfaction
- Strong problem-solving, organizational, and relationship-building skills
- Experience onboarding new customers and driving product adoption
- Ability to manage multiple accounts and priorities
- Experience with CRM platforms such as HubSpot or Salesforce
- Self-motivated and comfortable working independently remotely
Skills
Client relationship managementCustomer satisfactionProduct adoptionVerbal and written communicationProblem-solvingOrganizationCRM platformsAccount growth and retention
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