Taking applicationsVoice Support·Posted 14h ago
Customer Service Agent (Remote, Tech Startup)
JerryVerified company
Tucson, Arizona, United States
Pay
$19–$21/hr
Job type
Full-time · Remote
Hours
Flexible
Location
Tucson, Arizona, United States
Open to people in the United States
EnglishEntry level
About the role
Customer service role handling inbound calls and service requests for insurance policyholders at a remote tech startup. It offers flexible scheduling, provided equipment, and paid P&C licensing, but applicants must reside in specific US states.
What you'll do
- Answer inbound calls from policyholders
- Resolve customer inquiries
- Process service requests for vehicles, drivers, lienholders, and policy documents
- Identify coverage gaps and discounts
- Guide customers through the app and product
- Provide feedback to improve the product
What you'll need
- Reside in an eligible US state
- Friendly and positive attitude
- Strong work ethic
- Strong problem-solving skills
- Strong communication skills
- Willingness to work as a team
- Prior customer service, sales, or hospitality experience is a plus but not required
Skills
Customer serviceProblem solvingCommunicationProduct knowledgeTeamworkInsurance policy supportSales or hospitality experienceCustomer feedback
Benefits
Health insurancePaid time offEquipment providedFlexible hoursCareer growthStock equity401(k) matchPaid P&C insurance licensing
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