Taking applicationsVoice Support·Posted 14h ago
Swedish Customer Service Agent in Greece ‑ Remote
apply2dayVerified company
Greece
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
Greece
SwedishEnglishEntry level
About the role
A full-time remote customer service role handling chat, email and phone for Swedish-speaking customers, based in Greece with relocation support for candidates from abroad. It requires fluent Swedish and strong English, and offers bonuses, meal vouchers, health benefits and training.
What you'll do
- Handle incoming chat, mail and phone calls
- Identify and assess customer needs
- Build trust through communication
- Provide accurate and complete information
- Keep records of customer interactions
- Process customer accounts and file documents
- Follow communication procedures and policies
What you'll need
- Fluency in Swedish (C1-C2)
- Very good English (B2-C1)
- Good MS Office skills
- Strong phone handling and active listening
- Excellent communication and presentation
- Customer orientation
- Ability to multitask and prioritize
- Time management
Skills
Swedish (C1-C2)English (B2-C1)MS OfficePhone contact handlingActive listeningCommunicationCustomer orientationTime management
Benefits
Competitive salaryMonthly bonusesMeal vouchersHealth insurancePaid trainingRelocation packageFlexible hoursCareer growth
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