Customer Service Representative ‑ English (Cali)
TaskUsVerified company
Cali, Valle del Cauca, Colombia
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Cali, Valle del Cauca, Colombia
About the role
Bilingual call center role handling inbound and outbound calls plus email and live chat support for TaskUs campaigns in Cali, Colombia. It is an on-site-only position for residents of Cali, Palmira, Yumbo or Jamundí, offering prepaid medicine, dental and life insurance, and door-to-door transport.
What you'll do
- Receive inbound and place outbound calls
- Respond to inquiries via email and live chat
- Meet client quality guidelines on every call
- Maintain good customer satisfaction and experience
What you'll need
- Advanced English level
- Full-time availability, 48 hours per week
- Live in Cali, Palmira, Yumbo or Jamundí
Skills
Benefits
About TaskUs
TaskUs provides outsourced customer experience, trust & safety and AI services to fast-growing technology companies. Its Egypt site in Giza hires English, Spanish, Portuguese, Dutch, Polish, Japanese and French speaking 'Teammates' for chat, email and voice support and sales.
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