Taking applicationsVoice Support·Posted 14h ago

Customer Service Specialist | Social Media | Barueri

ConcentrixVerified company

Barueri, Brazil

Pay

Not listed

Job type

Full-time · On-site

Hours

Flexible

Location

Barueri, Brazil

EnglishEntry level

About the role

Customer service specialist handling voice, chat and email support for clients at Concentrix in Barueri, Brazil. The role is 100% on-site, offers paid training and various schedules, and requires completed high school plus multichannel service experience.

What you'll do

  • Serve clients via voice, chat and email
  • Ensure excellent customer service
  • Create an incredible experience for each client
  • Provide humanized service
  • Work with simultaneous systems

What you'll need

  • Completed high school
  • Experience in multichannel service (voice, chat and email)
  • Good typing
  • Ability to work with simultaneous systems
  • Commitment to humanized service

Skills

Multichannel serviceVoice supportChat supportEmail supportTypingProblem-solvingCommunicationHumanized service

Benefits

Paid trainingHealth insuranceLife insuranceCareer growthFlexible hoursWellness programMeal voucher (VA/VR)Education discounts

About Concentrix

Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.

BPO / customer experience5,000+ employees
More about Concentrix

Interested? Sign up free to apply

Create your free Remote account to apply with your profile and resume, and see every hand-picked remote role in one place.