Taking applicationsVoice Support·Posted 14h ago

Healthcare Customer Service Representative ‑ Seasonal

TTECVerified company

Pampanga, Philippines

Pay

Not listed

Job type

Contract · On-site

Hours

Flexible

Location

Pampanga, Philippines

EnglishEntry level

About the role

Seasonal remote healthcare customer service role answering incoming customer communications and researching answers to resolve escalated or complex issues. It is open to newbies, but candidates must live in Pampanga, Philippines, and have a 25 Mbps home internet connection.

What you'll do

  • Answer incoming communications from customers
  • Conduct research to provide answers and resolve customer issues
  • Own resolution of escalated or complex calls
  • Consult on products with compassion

What you'll need

  • Must be residing in Pampanga
  • Completed senior high school or equivalent
  • Open to newbies or customer service experience
  • Computer experience
  • Home internet connection of 25 MBPS
  • Recognize, apply, and explain product or service knowledge

Skills

Customer serviceCommunicationProduct knowledgeComputer experienceResearchIssue resolutionHome internet of 25 Mbps

Benefits

Paid time offTuition reimbursementHealth and wellness incentivesCareer developmentInclusive cultureFree coursesCoaching

About TTEC

TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.

BPO / Customer Experience10001+ employeesHQ: Englewood, Colorado, USA
More about TTEC

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