Bilingual Customer Service Representative ‑ Spanish‑English (Austin)
TTECVerified company
Austin, Texas, United States
Pay
$13.5–$17.5/hr
Job type
Full-time · On-site
Hours
Flexible
Location
Austin, Texas, United States
Open to people in the United States
About the role
Remote bilingual Spanish-English customer service role handling escalated or complex customer calls and written communications. It requires six months of customer service experience and high-speed internet, and is open only to US residents outside certain states.
What you'll do
- Respond to incoming customer communications
- Resolve escalated or complex customer calls
- Research and answer customer issues
- Consult on products in detail
What you'll need
- 6+ months customer service experience
- High school diploma or equivalent
- Strong Spanish and English written and verbal communication
- Computer experience
- High-speed internet over 15 Mbps
- Reside in the United States
Skills
Benefits
About TTEC
TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.
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