Taking applicationsVoice Support·Posted 8d ago
Collection Specialist (Tele‑calling)
MNT-HalanVerified company
On-site — Cairo, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Cairo, Egypt
ArabicMid level
About the role
Full-time on-site collections tele-calling role in Cairo with MNT-Halan, contacting clients about outstanding balances and repayment options. Requires 1–3 years of collections or customer-facing experience; no remote option or pay is stated.
What you'll do
- Follow up on assigned accounts
- Contact clients about outstanding balances
- Explain repayment options
- Negotiate basic payment arrangements
- Record collection activities
- Escalate unresolved cases
- Prepare simple collection reports
- Coordinate with finance, customer service, and branch teams
What you'll need
- 1–3 years in collections, credit control, or a related customer-facing role
- Bachelor’s degree in business, finance, or related field preferred
- Strong communication and interpersonal skills
- Basic negotiation abilities
- Attention to detail and accurate record keeping
- Familiarity with Microsoft Office (Excel, Word, Outlook)
- Eagerness to learn and develop in collections
Skills
CollectionsCredit controlCommunicationNegotiationAttention to detailRecord keepingMicrosoft OfficeCustomer-facing
About MNT-Halan
MNT-Halan is an Egyptian fintech group offering microfinance, consumer finance, BNPL, mortgage, factoring, ROSCA (Game'eya) and e-commerce. It runs large direct-sales, collections and customer-experience teams across Cairo, Giza and the governorates.
Fintech / Financial Services10001+ employeesHQ: Cairo, Egypt
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