Customer Service Representative ‑ English (Medellin)
TaskUsVerified company
Medellin, Colombia
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Medellin, Colombia
About the role
A bilingual English/Spanish contact-center role at TaskUs handling inbound and outbound calls plus email and live chat support. It is an on-site-style BPO job in Colombia that requires living in Cali, Palmira, Yumbo or Jamundí, and offers health, dental and life insurance with bonuses.
What you'll do
- Receive inbound and place outbound calls
- Respond to inquiries via email and live chat
- Meet client quality guidelines for call handling
- Maintain good customer satisfaction and experience
What you'll need
- Advanced English level
- Full-time availability, 48 hours per week
- Live in Cali, Palmira, Yumbo or Jamundí
Skills
Benefits
About TaskUs
TaskUs provides outsourced customer experience, trust & safety and AI services to fast-growing technology companies. Its Egypt site in Giza hires English, Spanish, Portuguese, Dutch, Polish, Japanese and French speaking 'Teammates' for chat, email and voice support and sales.
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