Taking applicationsVoice Support·Posted yesterday

Customer Success Engineer, LATAM (Spanish, Portugese)

GitLab

Brazil, Mexico, USA

Pay

$51–$76/hr

Job type

Full-time · Remote

Hours

Flexible

Location

Brazil, Mexico, USA

Open to people in the United States

EnglishSpanishMid level

About the role

Technical post-sales customer success role helping GitLab customers adopt DevSecOps workflows through calls, email, webinars, and workshops. Requires English and Spanish fluency and residence in the US, Mexico, or Brazil; Portuguese is a plus.

What you'll do

  • Engage customers via Zoom and email
  • Guide GitLab use case implementation
  • Deliver webinars, labs, and office hours
  • Provide technical and architectural guidance
  • Create reusable workshops and demos
  • Collaborate with CSMs, AEs, and Renewals Managers

What you'll need

  • Fluency in English and Spanish
  • Located in the US, Mexico, or Brazil
  • Technical background in software development or systems engineering
  • Experience with DevSecOps tools or adjacent tooling
  • Post-sales trusted advisor experience
  • Strong time management and prioritization
  • Continuous learning mindset

Skills

DevSecOpsSource code managementCI/CDAgile planningTechnical consultingArchitecture guidanceCustomer enablementGitLab

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