Portuguese Customer Support Teammate
TaskUsVerified company
On-site — Giza, Egypt
Pay
Not listed
Job type
Contract · On-site
Hours
Flexible
Location
Giza, Egypt
About the role
A Portuguese-speaking customer support role in Giza, Egypt, handling phone, email, and chat inquiries and resolving product or service issues. It is an on-site contract position requiring fluency in Portuguese and English plus customer service or call center experience.
What you'll do
- Respond to customer inquiries via phone, email, or chat in Portuguese and English
- Resolve issues related to products or services
- Document interactions in customer management systems
- Collaborate with technical support, sales, or operations teams
- Follow up on open cases and update knowledge bases
- Participate in team meetings
What you'll need
- Fluency in Portuguese and English, oral and written
- Strong communication and problem-solving skills
- Customer service or call center experience essential
- Familiarity with CRM software, ticketing systems, and knowledge management tools
- Ability to work under pressure and meet deadlines
- Organizational and time management skills
- Customer-minded approach
Skills
Benefits
About TaskUs
TaskUs provides outsourced customer experience, trust & safety and AI services to fast-growing technology companies. Its Egypt site in Giza hires English, Spanish, Portuguese, Dutch, Polish, Japanese and French speaking 'Teammates' for chat, email and voice support and sales.
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