Customer Service Representative ‑ Italian Speaking
Remote — Cairo, Egypt
Pay
$3–$4.5/hr
Job type
Full-time · Remote
Hours
US hours
Location
Cairo, Egypt
About the role
This is a remote medical video interpreter role for English and Italian speakers, handling video and occasional phone sessions between US healthcare providers and Italian-speaking patients. It is based in Egypt, provides full training, and requires evening/night hours aligned with US Eastern Time plus a private wired workspace.
What you'll do
- Interpret between English and Italian via video and phone
- Convey meaning accurately without additions or omissions
- Follow interpreter ethics and company procedures
- Maintain confidentiality and healthcare privacy
- Show cultural sensitivity with patients and providers
- Use sound judgement around role boundaries
- Adapt to technology and workflows
- Complete training, coaching, and quality activities
What you'll need
- Fluent professional English and Italian
- Based in Egypt
- Understand Southern Italian accents
- Complete medical interpreting assessment
- Pass background and drug screening
- Private locked workspace with wired high-speed internet
- Comfortable being on camera
- Available for evening/night US Eastern Time hours
Skills
Benefits
About Expansion International
Expansion International is a UK recruitment firm partnering with a US healthcare interpreting and language-services provider. It is building remote teams of Medical Video Remote Interpreters (client-facing, customer-service style roles) based in Egypt, working US Eastern Time evening/night shifts.
Interested? Sign up free to apply
This role is hand-picked for Remote members. Create a free account to get the apply link, help with your application and every role on Remote.