Taking applicationsVoice Support·Posted 15h ago

Customer Service Advisor with Azerbaijani

ConcentrixVerified company

Tbilisi, Georgia

Pay

Not listed

Job type

Full-time · On-site

Hours

Flexible

Location

Tbilisi, Georgia

AzerbaijaniEnglishEntry level

About the role

Office-based customer service role in Tbilisi, Georgia, advising consumers on device experience and maintenance in Azerbaijani and English. It offers initial training, medical and life insurance, performance bonuses, and transport and meal allowances, with 24/7 working hours.

What you'll do

  • Advise and support consumers on device experience and maintenance
  • Achieve customer satisfaction by focusing on client needs
  • Offer the best possible solutions
  • Contribute to the support process creatively

What you'll need

  • Fluent in Azerbaijani and English
  • Call centre experience is an advantage
  • Active listener with positive attitude and tone of voice
  • Familiar with MS Windows, Office, and internet applications
  • Well-developed customer orientation skills

Skills

Customer supportDevice maintenance adviceCustomer satisfactionActive listeningMS Windows and OfficeInternet applicationsCustomer orientation

Benefits

Initial training and onboardingMedical insuranceLife insurancePerformance bonusTransport allowanceMeal vouchersCareer development opportunitiesHoliday pay

About Concentrix

Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.

BPO / customer experience5,000+ employees
More about Concentrix

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