Bilingual Italian/English Customer Care Specialist
TaskUsVerified company
Piraeus, Greece
Pay
$7.5/hr
Job type
Full-time · On-site
Hours
Flexible
Location
Piraeus, Greece
About the role
A full-time bilingual Italian/English customer care role for a fashion brand, handling voice, chat, and email support. It is located in Piraeus, Greece, pays €1,150 gross per month, and includes shift rotation plus insurance and allowances.
What you'll do
- Track and follow cases to timely closure
- Maintain high customer satisfaction
- Handle customer inquiries via voice, chat, and email
- Escalate unresolved cases to second-level support
- Answer product, inventory, and payment questions
- Communicate clearly in Italian and English
- Perform other assigned duties
What you'll need
- Italian C1/C2 and English C1/C2
- 1-2 years customer support or technical support experience
- Fashion-related customer support experience
- Strong written and verbal communication
- Ability to work independently and in a remote team
- Adaptable to process and information changes
- Willing to undergo background screening
- Willing to work rotating shifts, weekends, and holidays
Skills
Benefits
About TaskUs
TaskUs provides outsourced customer experience, trust & safety and AI services to fast-growing technology companies. Its Egypt site in Giza hires English, Spanish, Portuguese, Dutch, Polish, Japanese and French speaking 'Teammates' for chat, email and voice support and sales.
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