Taking applicationsVoice Support·Posted 14h ago
German Customer Service ‑ Braga, Aveiro ‑ LIS9
Cross Border TalentsVerified company
Braga, Portugal
Pay
$6.5–$9.5/hr
Job type
Full-time · Remote
Hours
Flexible
Location
Braga, Portugal
GermanEntry level
About the role
German-speaking customer support role for a refurbished-device marketplace, handling inbound calls, chat and email after-sales issues. The job is remote but based in Portugal and includes relocation assistance, meal vouchers and private health insurance.
What you'll do
- Assist clients via inbound calls, chat, or email in the after-sales process
- Answer inquiries regarding reservations and attend to potential requests
- Resolve product or service problems by clarifying customer complaints
- Provide accurate, valid, and complete information using the right methods and tools
What you'll need
- German language fluency
- Willing to relocate to Portugal
Skills
German languageCustomer supportInbound callsChat supportEmail supportAfter-sales supportComplaint resolutionSupport tools
Benefits
Competitive salaryPerformance bonusLanguage bonusMeal vouchersHealth insuranceRelocation supportFlight reimbursementAirport pick-up and administrative assistance
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