Taking applicationsVoice Support·Posted 14h ago
Intake Sales Specialist (Bilingual English/Spanish) Remote
CEO LAWYERVerified company
Mexico
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
Mexico
EnglishSpanishMid level
About the role
A remote intake sales role for a US personal injury law firm, focused on converting inbound English/Spanish leads into signed clients through phone, email, and chat. It requires proven closing and objection-handling skills in a high-volume, KPI-driven environment, and workers must provide their own equipment and internet.
What you'll do
- Respond promptly to inbound leads via phone, email, chat, and other channels
- Conduct intake calls to gather case details and assess eligibility
- Build trust and rapport with potential clients
- Guide potential clients toward signing with the firm
- Handle objections and follow up with warm leads
- Close contracts and support onboarding through signed agreement
- Document conversations and lead activity in CRM and case systems
- Coordinate handoff with legal and intake teams
What you'll need
- Fully bilingual in English and Spanish
- Proven sales or intake experience
- Strong closing and negotiation ability
- Client onboarding and lead follow-up experience
- Comfortable in a high-volume, KPI-driven environment
- Strong organizational skills and attention to detail
- Personal injury experience is a plus
- Own equipment and stable internet connection
Skills
Consultative sellingObjection handlingClosingLead follow-upClient onboardingCRM documentationBilingual communicationMultitasking
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