Taking applicationsVoice Support·Posted 15h ago
Entry Level Business Support Specialist
EurofinsVerified company
Lancaster, PA, United States
Pay
Not listed
Job type
Full-time · On-site
Hours
US hours
Location
Lancaster, PA, United States
Open to people in the United States
EnglishEntry level
About the role
Entry-level business support role at Eurofins in Lancaster, PA, handling user inquiries and administrative changes for in-house applications. It is a full-time on-site Monday-Friday role requiring US work authorization and living within commuting distance.
What you'll do
- Respond to and resolve user inquiries for in-house applications
- Monitor and manage administrative changes within the system
- Collaborate with cross-functional teams to troubleshoot application issues
- Document support processes, FAQs, and system updates
- Provide end-user training and guidance on application use
- Identify recurring issues and work with the development team
- Assist with user account management and system configuration
- Stay up to date with application updates and changes
What you'll need
- Associate degree in life sciences, computer science, or related field
- Authorization to work in the United States without restriction or sponsorship
- Candidates currently living within commuting distance of Lancaster, PA are encouraged to apply
Skills
Application supportTroubleshootingCommunicationOrganizational skillsProblem solvingDocumentationEnd-user trainingUser account management
Benefits
Health insuranceLife and disability insurance401(k) with company matchPaid time offDental and vision options
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