Taking applicationsVoice Support·Posted 14h ago
Insurance Service Associate ‑ ENG
StaffRight CareersVerified company
Philippines
Pay
$2.5–$3.5/hr
Job type
Full-time · Remote
Hours
US hours
Location
Philippines
EnglishEntry level
About the role
A remote insurance support role handling incoming First Notice of Loss calls and claims paperwork for a US commercial insurance team. It is a full-time Philippines-based position that requires working US time zones and your own equipment, paying PHP 30,000–40,000 per month.
What you'll do
- Handle incoming FNOL calls with empathy and professionalism
- Interact with policyholders, claimants, agents, and internal teams
- Enter FNOL report details and claim documentation into the system
- File documentation and assist with mitigation letters, towing/salvage, coverage verification, policy reviews
- Process invoices and coordinate vendors
- Maintain accurate client and policy records
- Suggest workflow improvements for admin tasks
What you'll need
- Excellent written and verbal English
- Prior administrative support experience, preferably insurance or professional services
- Available to work US time zones
- Available to start within 2 weeks of job offer
- Own laptop/desktop, noise-cancelling headphones, and webcam
- Reliable internet of at least 50 Mbps
- Backup equipment for power and internet outages
- Proficiency with Microsoft Office and Google Workspace
Skills
Telephone customer serviceFNOL claims intakeData entryDocumentation filingMicrosoft OfficeGoogle WorkspaceTime tracking toolsVendor coordination
Benefits
Health insurancePaid time offSick leavePerformance bonusCareer growth
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