Taking applicationsVoice Support·Posted 14h ago
Customer Support ‑ Shopify (Argentina)
LagoVerified company
Argentina
Pay
$5–$7/hr
Job type
Full-time · Remote
Hours
US hours
Location
Argentina
EnglishEntry level
About the role
A remote email-based customer support role for an e-commerce brand, handling order inquiries, Shopify order review, and data entry. Written English is the core requirement, phone support is not required, and the schedule is fixed to 7:00 AM–3:00 PM Mountain Time.
What you'll do
- Respond to customer inquiries by email
- Answer order status, shipping, and product questions
- Investigate issues, follow up, and escalate complex cases
- Review order details in Shopify
- Enter and verify data across internal systems and spreadsheets
- Follow established support procedures and document recurring issues
What you'll need
- Strong written English communication skills
- Excellent attention to detail and data accuracy
- Strong organizational and time management skills
- Ability to prioritize multiple inquiries
- Ability to work independently with minimal supervision
- Reliable internet connection, suitable computer, and quiet workspace
- Consistent availability during the agreed schedule
Skills
Email customer supportShopify order managementData entryWritten communicationSpreadsheetsHelp desk platformsAttention to detailProblem-solving
Benefits
Remote workCareer growthInnovative culture
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