Customer Service Advisor – Hebrew Speakers ‑ Cairo
ConcentrixVerified company
On-site — Cairo, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Cairo, Egypt
About the role
On-site customer service advisor in Cairo handling inbound and outbound calls, chats, and emails for major clients. Requires Hebrew and English, with medical insurance, transportation, and a promotion track within six months.
What you'll do
- Handle inbound and outbound calls, chats, and emails
- Assist with inquiries, order processing, and troubleshooting
- Resolve routine customer problems
- Document customer accounts accurately
- Meet contractual KPIs
- Build product and service knowledge
- Identify opportunities to offer additional products or services
- Create positive customer experiences
What you'll need
- Proficiency in Hebrew and English
- High school diploma
- Excellent communication and interpersonal skills
- Comfortable in a fast-paced, performance-driven environment
- Strong multitasking and prioritization skills
- Basic computer skills
- Ability to work independently and in a team
- Flexible to work rotating shifts
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
Interested? Sign up free to apply
Create your free Remote account to apply with your profile and resume, and see every hand-picked remote role in one place.