Taking applicationsVoice Support·Posted 8d ago
Customer Service Representative (B2 English)
iQorVerified company
On-site — New Cairo, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
New Cairo, Egypt
EnglishEntry level
About the role
English-speaking customer service role for a travel brand, handling inquiries, bookings and account issues. The job is on-site in New Cairo and offers paid training plus medical and social insurance.
What you'll do
- Handle customer inquiries professionally
- Provide accurate information
- Resolve customer issues efficiently
- Assist with travel-related requests
- Support bookings and account inquiries
- Share service updates
- Maintain high service standards
What you'll need
- Fluent English (B2/C1)
- Graduates only
- Strong communication skills
- Strong customer service skills
- Customer service experience is a plus
Skills
Fluent EnglishCommunicationCustomer serviceIssue resolutionTravel booking supportAccount inquiries
Benefits
Competitive salaryMedical & social insuranceTransportation providedPaid trainingCareer growthSupportive work environment
About iQor
iQor is a global BPO and customer engagement company. It recently launched an Egypt operation in the 5th Settlement (New Cairo), hiring English, Greek, French and Nordic-language customer service agents and travel advisors.
BPO / Customer Experience10001+ employeesHQ: St. Petersburg, Florida, USA
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