Taking applicationsVoice Support·Posted 14h ago
Flemish Collections Customer Advisor
Cross Border TalentsVerified company
Athens, Attica, Greece
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
Athens, Attica, Greece
FlemishEnglishEntry level
About the role
A remote telephone and email collections role supporting customers with repayment plans and financial guidance. It requires fluent Flemish and B2 English and includes relocation and accommodation support to Athens, Greece.
What you'll do
- Support customers by telephone and email
- Build positive customer relationships and ensure fair treatment
- Conduct affordability assessments
- Set up reasonable repayment plans
- Explain debt-free timelines and repayment benefits
- Guide customers to free money advice
- Maintain complete and accurate call records
What you'll need
- Native or proficient Flemish
- English B2 level or above
- Customer service experience desirable
- Excellent communication and interpersonal skills
- Empathy and confidence with diverse customers
- Service-oriented and problem-solving mindset
- Patience and calmness
- Ability to work independently and in a team
Skills
Customer serviceContact centerCommunicationInterpersonal skillsEmpathyProblem solvingPatienceTeamwork
Benefits
14 salariesPerformance bonusMeal allowanceHealth insuranceAccommodation and relocation package
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