Taking applicationsVoice Support·Posted 14h ago
Customer Service Employee ‑ Phone, Email, Serbia
Homeoffice
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
Homeoffice
GermanEnglishEntry level
About the role
A phone and email customer service role at a European dialogue and service center, handling customer enquiries and documenting results from a home office. It requires very good German alongside good English, and offers flexible full- or part-time hours with private health insurance.
What you'll do
- Handle telephone and written customer enquiries
- Document conversation results carefully
- Advise customers competently and friendly
- Work independently in an international team
What you'll need
- Enjoys phone work and customer care
- Flexible with time, reliable and committed
- Very good German skills
- Good English skills, spoken and written
Skills
Phone customer serviceWritten customer correspondenceDocumentation of conversationsCustomer adviceCommunicationIndependent workGerman (very good)English (good)
Benefits
Paid trainingCareer growthFlexible hoursHome officeHealth insurancePart-time options
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