Taking applicationsVoice Support·Posted 14h ago
Customer Care Representative
AviancaVerified company
Atlanta, GA, United States
Pay
Not listed
Job type
Full-time · On-site
Hours
US hours
Location
Atlanta, GA, United States
Open to people in the United States
EnglishEntry level
About the role
Inbound customer care role answering calls, handling ticket orders, membership sales, and account maintenance. It includes a four-week training class and offers full-time or part-time scheduling with evening and weekend hours.
What you'll do
- Answer inbound calls
- Respond to inquiries about performances and services
- Process ticket orders
- Handle membership sales
- Perform general account maintenance
- Up-sell customers when appropriate
What you'll need
- Minimum 1 year call handling experience
- Fast-paced back-to-back call center experience
- Excellent communication skills
- High comfort with computer-based work
- Ability to adapt quickly to new technology
- Flexibility with scheduling
- Evening and weekend availability
Skills
Excellent communicationActive listeningCall handlingComputer-based workFast learningAdaptabilityPatienceScheduling flexibility
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