Taking applicationsVoice Support·Posted 14h ago
Executive ‑ Customer Experience
ixigoVerified company
Gurugram, HARYANA, India
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
Gurugram, HARYANA, India
EnglishEntry level
About the role
A fully remote customer experience role at ixigo handling calling and backend operations for hotel bookings, open only to candidates based in India. It includes a two-week training program and assessment, requires at least six months of calling/backend experience, and involves rotational shifts over six working days.
What you'll do
- Handle calling and backend operations
- Support the hotels booking ecosystem
- Safeguard sensitive company data
- Report suspected security incidents
- Complete training and assessment
What you'll need
- Graduation mandatory
- Freshers not eligible
- Minimum 6 months experience in calling and backend operations
- Knowledge of the travel industry required
- Must be based anywhere in India
- Must have a laptop and stable Wi-Fi
- Flexible with rotational shifts
- Six working days
Skills
CallingBackend operationsTravel industry knowledgeCustomer experienceInformation security awareness
Benefits
Fully remote workTraining program
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