Customer Advisor ‑ Customer Service ‑ Marrakech ‑ Spanish Speaking
ConcentrixVerified company
Marrakech, Morocco
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Marrakech, Morocco
About the role
Spanish-speaking customer service advisor handling phone, email and chat requests, complaints and loyalty support for Concentrix in Marrakech. The role offers bonuses, health insurance, flexible schedules and a remote option for residents outside several Moroccan cities.
What you'll do
- Answer customer questions by phone, email or chat
- Identify and manage requests or complaints
- Offer personalized solutions to build loyalty
- Share customer feedback to improve services
What you'll need
- Perfect written and oral Spanish
- English is a plus
- Excellent communication skills
- Organized and autonomous
- Positive attitude
- Comfortable using digital tools
- Curious about new technologies
- Passion for customer satisfaction
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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