Bilingual Swedish/English Customer Care Specialist
TaskUsVerified company
Thessaloniki, Greece
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Thessaloniki, Greece
About the role
TaskUs is hiring a Bilingual Swedish/English Customer Care Specialist listed in Thessaloniki, Greece, to handle customer support by voice, chat and email. It requires B2/C1 Swedish and English plus customer or technical support experience and offers comprehensive benefits and internal career growth.
What you'll do
- Provide world-class customer service on calls
- Assist customers through voice, chat and email
- Handle customer-focused challenges
- Participate in department initiatives and provide feedback
- Promote collaborative solutions and support colleagues
- Communicate effectively in written and verbal formats
What you'll need
- Bilingual Swedish B2/C1 and English B2/C1
- Customer support or technical support experience
- Help desk or IT experience
- Strong written and oral communication skills
- Work independently and as a remote team player
- Adaptable to process and information changes
- Willing to undergo background screening
- PC-based internet and software knowledge
Skills
Benefits
About TaskUs
TaskUs provides outsourced customer experience, trust & safety and AI services to fast-growing technology companies. Its Egypt site in Giza hires English, Spanish, Portuguese, Dutch, Polish, Japanese and French speaking 'Teammates' for chat, email and voice support and sales.
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