Taking applicationsVoice Support·Posted 8d ago
Bilingual Spanish and English Customer Support Representative
TTECVerified company
On-site — Cairo, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Cairo, Egypt
SpanishEnglishEntry level
About the role
A full-time, on-site customer support role in Cairo handling landlord and tenant queries by phone, email, and chat. It requires fluent Spanish and English plus at least one year of customer service experience.
What you'll do
- Support landlord and tenant queries
- Research and provide customer answers
- Resolve customer issues
- Manage high volumes across phone, email, and chat
What you'll need
- 1+ year customer service experience
- Fluent Spanish, verbal and written
- Fluent English
- Experience with high interaction volumes
- Familiarity with omnichannel tools and CRM
- Empathy and professionalism
- Analytical and organizational skills
Skills
Spanish fluencyEnglish fluencyCustomer serviceOmnichannel supportCRM platformsPhone/email/chat supportProblem-solvingAttention to detail
Benefits
Career developmentInclusive cultureTuition reimbursementHealth and wellness incentivesFree courses
About TTEC
TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.
BPO / Customer Experience10001+ employeesHQ: Englewood, Colorado, USA
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