Taking applicationsVoice Support·Posted 15h ago

Specialist, Customer Acquisition (Mandarin Speaker)

ConcentrixVerified company

Kuala Lumpur, Malaysia

Pay

Not listed

Job type

Full-time · On-site

Hours

Flexible

Location

Kuala Lumpur, Malaysia

MandarinEntry level

About the role

Outbound customer acquisition and sales role for Mandarin speakers, focused on selling and renewing contracts through phone and email. It is based in Kuala Lumpur and involves high-volume customer contact, objection handling, and CRM record keeping.

What you'll do

  • Demonstrate product or service value to customers
  • Sell and/or renew contracts
  • Provide weekly, monthly, and quarterly sales forecasts
  • Manage high-volume customer contacts by phone and email
  • Handle objections and competitive pressure
  • Maintain accurate CRM data
  • Qualify and convert leads
  • Report to a Sales Manager

What you'll need

  • Mandarin speaker
  • Located in Kuala Lumpur, Malaysia
  • Ability to manage high-volume outbound customer contacts
  • Product and service knowledge
  • CRM data capture
  • Sales and objection-handling ability

Skills

Product knowledgeTechnical understandingSales forecastingObjection handlingCustomer retentionCRM managementLead qualificationPhone and email communication

About Concentrix

Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.

BPO / customer experience5,000+ employees
More about Concentrix

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