Taking applicationsVoice Support·Posted 15h ago

Bilingual Customer Service Representative ‑ Spanish/English (McClellan Park)

TTECVerified company

McClellan Park, California, United States

Pay

$18.5/hr

Job type

Full-time · On-site

Hours

Flexible

Location

McClellan Park, California, United States

Open to people in the United States

SpanishEnglishEntry level

About the role

A remote bilingual customer service role handling customer communications and researching answers to resolve issues. It requires living within 50 miles of Sacramento, California, and fluency in Spanish and English.

What you'll do

  • Respond to communications received from customers
  • Conduct research to provide answers and resolve customer issues
  • Advise customers about products and services
  • Solve customer problems

What you'll need

  • 6 months of customer service experience
  • High school diploma or equivalent
  • Excellent written and verbal communication skills in Spanish and English
  • Computer skills
  • Live within a 50-mile radius of Sacramento, California
  • High-speed internet (>15mbps) may be required for some programs

Skills

Customer serviceSpanish/English bilingual communicationWritten and verbal communicationComputer skillsResearch and problem solvingEmpathy

Benefits

Career growthPaid time offTuition reimbursementHealth and wellness incentives

About TTEC

TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.

BPO / Customer Experience10001+ employeesHQ: Englewood, Colorado, USA
More about TTEC

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