Taking applicationsVoice Support·Posted 14h ago

Customer Service Specialist | Sporting Goods (Sao Paulo)

ConcentrixVerified company

Sao Paulo, 906 Barra Funda, Brazil

Pay

$2–$2.5/hr

Job type

Full-time · On-site

Hours

Flexible

Location

Sao Paulo, 906 Barra Funda, Brazil

PortugueseMid level

About the role

Customer service specialist handling voice, chat and email for a sporting goods account at Concentrix in São Paulo. It is an on-site role with paid training, a 6x1 schedule and benefits including medical/dental assistance and meal vouchers.

What you'll do

  • Assist customers via voice, chat and email
  • Provide humanized customer service
  • Ensure excellent customer experience
  • Handle multichannel customer interactions

What you'll need

  • Complete high school education
  • Experience in multichannel customer service
  • Good typing skills
  • Ability to work with simultaneous systems
  • Commitment to humanized service
  • Detail-oriented
  • Passionate about helping others

Skills

Multichannel customer serviceVoice supportChat supportEmail supportProblem-solvingCommunicationTypingSimultaneous systems

Benefits

Paid trainingPerformance bonusHealth insuranceLife insuranceFlexible meal/food voucherChildcare assistanceCareer growthWellness program

About Concentrix

Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.

BPO / customer experience5,000+ employees
More about Concentrix

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