
Customer Service Specialist | Sporting Goods (Sao Paulo)
ConcentrixVerified company
Sao Paulo, 906 Barra Funda, Brazil
Pay
$2–$2.5/hr
Job type
Full-time · On-site
Hours
Flexible
Location
Sao Paulo, 906 Barra Funda, Brazil
About the role
Customer service specialist handling voice, chat and email for a sporting goods account at Concentrix in São Paulo. It is an on-site role with paid training, a 6x1 schedule and benefits including medical/dental assistance and meal vouchers.
What you'll do
- Assist customers via voice, chat and email
- Provide humanized customer service
- Ensure excellent customer experience
- Handle multichannel customer interactions
What you'll need
- Complete high school education
- Experience in multichannel customer service
- Good typing skills
- Ability to work with simultaneous systems
- Commitment to humanized service
- Detail-oriented
- Passionate about helping others
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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