Taking applicationsVoice Support·Posted 8d ago
Junior Customer Success Manager
Pflegia
Berlin
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
Berlin
GermanEntry level
About the role
A junior customer success role at a Berlin healthcare staffing platform, supporting nursing staff through applications and matching them with partner employers. It requires German at C2 level and includes eight weeks of onboarding in Berlin, then remote work with quarterly visits to Berlin.
What you'll do
- Act as first point of contact for nursing staff
- Capture candidates' wishes and needs
- Match nursing staff with partner employers
- Collect candidate feedback to improve processes
- Work with Account Management on tailored solutions
- Keep candidate information and metrics documented
- Create win-win outcomes for candidates and partner companies
What you'll need
- German skills at C2 level
- Strong communication and empathy
- Organizational skills
- Initiative and solution orientation
- Teamwork
- Digital affinity
- Motivation and willingness to learn
- Hands-on mentality
Skills
German (C2)CommunicationEmpathyOrganizational skillsSolution orientationCRM systemsSlackZoom
Benefits
Paid time offEquipment providedPerformance bonusCareer growthRemote work after onboardingTravel costs coveredTeam eventsPet-friendly office
Interested? Sign up free to apply
Create your free Remote account to apply with your profile and resume, and see every hand-picked remote role in one place.