Taking applicationsVoice Support·Posted 15h ago
Homeoffice Kundensupport (m/w/d) in Vollzeit
Simplyright GmbH
Monheim am Rhein
Pay
$16–$18/hr
Job type
Full-time · Remote
Hours
Flexible
Location
Monheim am Rhein
GermanEntry level
About the role
Remote full-time customer support/back-office role for a German legal-services company, handling client requests by phone and ticket system. It stands out for fully remote work, paid sick days, and additional vacation days.
What you'll do
- Process customer requests and administrative back-office tasks
- Maintain and manage customer files in the system
- Communicate with clients by phone and support them with case questions
- Correspond with customers in writing via the ticket system
What you'll need
- Organizational talent
- Reliability in administrative work
- German-language customer communication
- Full-time availability of 40 hours per week
Skills
Customer communicationAdministrative processingOrganizationReliabilityTicket systemPhone supportCustomer file management
Benefits
Fully remote workFlexible home officePaid sick daysAdditional vacation days
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