Taking applicationsVoice Support·Posted 14h ago

Customer Service Advisors Honduras 2025

ConcentrixVerified company

Honduras

Pay

Not listed

Job type

Full-time · On-site

Hours

Flexible

Location

Honduras

EnglishEntry level

About the role

A full-time customer service advisor role based in San Pedro Sula, Honduras, handling inbound and outbound calls plus internet contacts to resolve routine customer issues. It offers career development and monthly performance incentives, and requires English.

What you'll do

  • Handle inbound calls
  • Handle outbound calls
  • Interface with customers via the internet
  • Provide customer service support
  • Resolve routine customer problems regarding products or services

What you'll need

  • English language
  • Passion for helping customers
  • Active listening
  • Troubleshooting ability
  • Attention to detail
  • Excellent communication

Skills

Customer serviceActive listeningTroubleshootingCommunicationAttention to detailProblem solvingCompassion

Benefits

Competitive salaryCareer growthInclusive perks and benefitsPerformance bonusDiverse global organizationSite-specific perks

About Concentrix

Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.

BPO / customer experience5,000+ employees
More about Concentrix

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