Customer Service Specialist | Delivery | Barra Funda
ConcentrixVerified company
Sao Paulo, 906 Barra Funda, Brazil
Pay
$2/hr
Job type
Full-time · On-site
Hours
Flexible
Location
Sao Paulo, 906 Barra Funda, Brazil
About the role
On-site customer service role in São Paulo providing voice, chat and email support for Concentrix. It offers paid training, medical/dental and meal benefits, and a 6x1 schedule with one Sunday off per month.
What you'll do
- Assist customers via voice, chat and email
- Create an excellent customer experience
- Provide humanized service through chat, email and/or voice
- Handle simultaneous systems
- Help customers and the team with problem-solving
What you'll need
- Complete high school education
- Experience in multichannel customer service (voice, chat and email)
- Good typing skills
- Ability to work with simultaneous systems
- Commitment to humanized service
- Attentive to details
- Committed
- Passionate about helping others
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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