Taking applicationsVoice Support·Posted 22d ago
Customer Service Representative Walmart
TranscomVerified company
Egypt, Cairo
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
Egypt, Cairo
EnglishEntry level
About the role
Customer service representative for the Walmart account at Transcom in Cairo, handling customer queries by phone. The role includes paid training, medical and social insurance, transportation, and rotational 24/7 shifts.
What you'll do
- Respond to customer queries by phone
- Provide an excellent customer experience
- Support a global retail leader
- Contribute to project success
- Propose improvements
- Share knowledge
- Work rotational 24/7 shifts
What you'll need
- C1/B2 written and spoken English
- Strong verbal and written communication
- Interpersonal skills
- Empathy and listening
- Ability to quickly absorb information
- Adapt and respond to change
- Positive attitude
- Willingness to provide brilliant customer experience
Skills
English C1/B2CommunicationInterpersonal skillsEmpathyActive listeningProblem-solvingAdaptabilityCustomer experience
Benefits
Best salary in the marketTransportation providedMedical and social insurancePaid trainingInternational and inclusive environmentCareer growth
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Applications close on 4 November.