Customer Service Agent | Digital Real Estate | Curitiba/PR ‑ On‑site
ConcentrixVerified company
Curitiba, Brazil
Pay
$2–$4/hr
Job type
Full-time · On-site
Hours
Flexible
Location
Curitiba, Brazil
About the role
On-site customer service (SAC) role in Downtown Curitiba serving a digital real estate company via voice, chat and email. It is a full-time Monday-to-Friday position with a fixed salary plus monthly additional and performance variable pay.
What you'll do
- Provide SAC customer service for a digital real estate company
- Support customers by voice, chat and email
- Understand needs and provide information with clarity
- Record interaction information in the system
- Contribute to a positive and efficient experience in every contact
- Collaborate with the team to ensure service quality
What you'll need
- Completed high school
- 18 years or older
- Basic computer knowledge
- Good typing skills
- Good communication and customer-service profile
- Availability to work on-site in Downtown Curitiba
- Customer service experience is a plus
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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