Customer Advisor ‑ Customer Service ‑ GRAY ‑ French Speaking

A full-time customer advisor role in Gray, France, handling inbound calls, emails, letters and social media to support customers and resolve complaints. It requires fluent French and availability Monday to Saturday between 7:30 a.m. and 8:00 p.m., with health insurance, training and performance-based variable pay.

• Support prospects and customers with problems or information
• Promote brand image and customer satisfaction
• Manage complaints efficiently
• Handle inbound calls, emails, letters and social media interactions

• Perfect command of French, written and spoken
• Excellent communication skills
• Organized and autonomous
• Positive attitude
• Proficient with digital tools
• Available Monday to Saturday from 7:30 a.m. to 8:00 p.m.

Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.