Taking applicationsVoice Support·Posted 14h ago

Bilingual Healthcare Customer Service Representative – Spanish‑English – Remote USA

TTECVerified company

Austin, Texas, United States

Pay

$17/hr

Job type

Full-time · Remote

Hours

Flexible

Location

Austin, Texas, United States

Open to people in the United States

EnglishSpanishEntry level

About the role

Bilingual healthcare customer service role answering incoming customer communications and researching resolutions for Spanish- and English-speaking customers. It is a remote US position paying $17 per hour plus performance bonus, and applicants need at least six months of customer service experience.

What you'll do

  • Answer incoming communications from customers
  • Conduct research to provide answers and resolve customer issues

What you'll need

  • Bilingual in English and Spanish
  • 6 months or more of customer service experience
  • Follow HIPAA guidelines for patient privacy
  • High school diploma or equivalent
  • Computer experience
  • High speed internet (> 15 mbps)
  • USB wired headset recommended

Skills

Customer serviceResearch and problem resolutionBilingual Spanish-English communicationHIPAA privacyComputer skills

Benefits

Performance bonusPaid time offTuition reimbursementHealth and wellness incentivesCareer growthPaid training

About TTEC

TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.

BPO / Customer Experience10001+ employeesHQ: Englewood, Colorado, USA
More about TTEC

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