Taking applicationsVoice Support·Posted 8d ago
English Customer Service Agent
iQorVerified company
On-site — New Cairo, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
New Cairo, Egypt
EnglishEntry level
About the role
This is a full-time, on-site customer service role in New Cairo, Egypt, handling inbound calls and resolving customer questions. It emphasizes professional communication, active listening, problem-solving, and maintaining a positive customer experience.
What you'll do
- Handle inbound calls
- Answer customer questions
- Resolve customer concerns
- Provide accurate information
- Maintain a positive customer experience
- Meet service expectations
Skills
Customer supportCommunicationActive listeningProblem-solvingTime managementProfessionalismFriendly manner
About iQor
iQor is a global BPO and customer engagement company. It recently launched an Egypt operation in the 5th Settlement (New Cairo), hiring English, Greek, French and Nordic-language customer service agents and travel advisors.
BPO / Customer Experience10001+ employeesHQ: St. Petersburg, Florida, USA
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