Taking applicationsVoice Support·Posted 14h ago
Call Center Agent
VirtuHireVerified company
South Africa
Pay
Not listed
Job type
Full-time · Remote
Hours
US hours
Location
South Africa
EnglishEntry level
About the role
A remote call center role handling inbound and outbound calls to book appointments for specialists and follow up with interested leads. It offers performance-based incentives for meeting targets and requires working 9 AM–5 PM PST, listed as 5 PM–3 AM SAST.
What you'll do
- Handle inbound and outbound calls
- Book appointments for specialists
- Follow up with clients to confirm appointments
- Provide necessary information to clients
- Maintain a positive customer experience
- Meet targets
What you'll need
- Excellent verbal communication
- Phone etiquette
- Experience handling inbound and outbound calls
- Ability to work with client lists
- Manage booking processes
- Goal-oriented
Skills
Inbound and outbound callingAppointment bookingPhone etiquetteVerbal communicationClient list managementFollow-upTarget achievement
Benefits
Performance bonusRemote work
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