Customer Service Specialist (Remote Western Australia)
ConcentrixVerified company
Remote Western Australia
Pay
$19/hr
Job type
Full-time · Remote
Hours
APAC hours
Location
Remote Western Australia
About the role
Remote full-time customer service role handling high-volume inbound calls about financial and government enquiries for an Australian federal department. Requires Australian citizenship and living within 50km of Perth CBD, with equipment provided and rotating shifts between 7am and 12pm AEST.
What you'll do
- Handle high-volume inbound calls on financial and government matters
- Follow strict scripts and compliance guidelines
- Apply financial literacy to guide customers clearly and accurately
- Maintain professionalism across a range of conversation types
What you'll need
- Australian citizenship required
- Within 50km of Perth CBD
- Police and Government Security checks
- Professional experience in accuracy, compliance, or financial concepts
- Comfort working in scripted, process-driven environments
- Solid grasp of financial concepts
- Strong communication, composure, and attention to detail
- Reliable home internet (min. 50Mbps down / 20Mbps up) and private workspace
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
Interested? Sign up free to apply
Create your free Remote account to apply with your profile and resume, and see every hand-picked remote role in one place.