Customer Service Representatives ‑ Spanish Market with Catalan or Basque ‑ Pharmaceutical Industry IS01
ConcentrixVerified company
Barcelona, Spain
Pay
$10.5–$11/hr
Job type
Full-time · On-site
Hours
EU hours
Location
Barcelona, Spain
About the role
Customer service advisor for a pharmaceutical industry client in Barcelona, handling calls from pharmacists and resolving orders, invoices and delivery issues. Requires bilingual Spanish plus Basque or Catalan and is an on-site role with paid training and a permanent 39-hour contract.
What you'll do
- Handle customer calls from pharmacists
- Provide information and resolve incidents
- Manage invoices, orders and delivery notes
- Deliver excellent quality customer service
What you'll need
- Bilingual level of Spanish and Basque or Catalan
- Dynamic and responsible
- Good communication and organizational skills
- Punctual, agile and eager to work
- Able to work in a team
- At least user-level office IT knowledge
- SAP knowledge is a plus
- Pharmaceutical or healthcare knowledge is a plus
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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